Privacy Policy

Effective date: 06 May 2026

This Privacy Policy explains how Optibiz EDU collects, uses, stores, and protects personal information when students, parents, guardians, staff, and visitors use our website, school portal, and mobile application.

1. Information We Collect

Identity and contact details: names, admission numbers, phone numbers, email addresses, and postal/physical addresses.
Student and academic data: class/section, attendance, assessments, exam records, fees, and related school operations data.
Parent/guardian information needed for communication, approvals, billing, and student support.
Account and technical data: login records, device/browser details, and usage logs for security and troubleshooting.
Submitted content: files, forms, support requests, complaints, and communication records.

2. How We Use Information

To provide education and school services, including admissions, learning, examinations, and communication.
To manage student welfare, attendance, fees, transport, library, and other operational modules.
To provide user authentication, account security, and fraud/abuse prevention.
To send operational notifications, reminders, and important school updates.
To improve system performance, reliability, and user experience.

3. Lawful Basis and Compliance

We process personal data in line with applicable laws, including the Kenya Data Protection Act, 2019, and related regulations. Processing is based on educational necessity, legal obligations, legitimate interests, and consent where applicable.

4. Data Sharing

We do not sell personal information. Data may be shared only where required for legitimate school operations, legal compliance, payment processing, messaging delivery, system hosting, or authorized support services under confidentiality and security controls.

5. Data Retention

Records are retained only for as long as necessary for education, administration, legal, and audit obligations. When no longer required, data is securely deleted or anonymized.

6. Security Measures

We implement reasonable technical and organizational safeguards, including access controls, role permissions, secure authentication, and monitoring to protect data against unauthorized access, loss, misuse, or alteration.

7. Cookies and Analytics

Our site may use cookies and analytics tools to remember preferences, keep users signed in, and understand service usage. You can manage cookies through browser settings; however, disabling some cookies may limit features.

8. Your Rights

Subject to applicable law, data subjects may request access, correction, deletion, restriction, objection, or data portability, and may withdraw consent where consent is the lawful basis.

9. Children's Data

As an education provider, we process student data (including minors) strictly for school and safeguarding purposes, with appropriate parent/guardian and institutional controls.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. Contact Us

For privacy requests or concerns, contact us:

Email: info@optibizedu.com
Phone: +254 700 123 456
Address: Kapseret Road, Eldoret, Kenya